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    • If you have any questions or encounter any problems, please consult this section which will provide solutions to help you to play.
     
    Unlock a purchased game.
    If you purchased a game which would not unlock, or if you would like to re-lock the game due to a problem.
    Game with no trial period.
    If you have not received the trial period for the game you downloaded.
    Misc. general answers.
  • What is a game download?

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  • Epilepsy Warning

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  • How do I contact technical support?

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  • How do I give a game as a gift?

  • What is the BoontyBox?

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  • Why do you need my email?

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  • What about cookies?

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  • Can I also play on a Macintosh?

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  • Are all the games in my language?

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  • Can I try a game before buying it?

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  • Will I receive my game on a CD by post?

  • Who is Boonty?

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  • How do I download a game?

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  • How long does it take to download a game?

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  • Is downloading legal?

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  • Is my PC compatible?

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  • Where are the games I download saved?

  • Do I need to be connected to the Internet to play the downloaded games?

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  • What is the Download Manager?

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  • How do I purchase?

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  • What payment methods are accepted?

  • How do I know that the payment is secure?

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  • Can I copy the games I have purchased?

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  • What happens if I lose the game I have purchased?

  • My game doesn’t work on my computer, can I get a refund?

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  • What is the transaction code?

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